• We will write to you outlining our discussion,  we then await your confirmation.
• A non refundable deposit of 25% of the total price is required once confirmed,  as we purchase the major items as soon as the booking is made,  this ensures that we have most of your items for your party. 
• If a product is withdrawn then we shall contact you prior to the event,  this can happen, albeit not often . We can then discuss an alternative.
• Balance of payment payable 7 working days prior to the event unless otherwise arranged.
• Cheques made payable to WOW Balloons.
• Outdoor decoration -  please be advised that we cannot be held responsible for bad weather,  this would afftect the outdoor decoration.  Please bear this in mind if requesting outdoor items.
• We hire certain stands for your evert,  a deposit of £50.00 is required for Heart and Columns,  this is refunded once the item is returned or collected in good order. 
• If we have to return to the venue to collect hired products then please be advised that there is a £20.00 additional charge.
• A minimum of 2 hours is required to decorate a venue,  please bear this in mind when booking your venue.
• The full address and access details are also required along with a contact name and telephone number.

Yours in Balloons

Debbie Oneill CBA.